Terms of service

Terms of Service
Last updated: October 1, 2026

OVERVIEW

This website is operated by IZOL Trading. Throughout the site, the terms "we", "us" and "our" refer to IZOL Trading. IZOL Trading offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink, including our Privacy Policy and Return & Refund Policy. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

SECTION 1 — COMPANY INFORMATION

IZOL Trading is a UAE-based trading company established in 2026 in Ajman Free Zone, United Arab Emirates, specializing in import and export across a diverse range of product categories, serving both business customers (B2B) and individual customers (B2C), including: Wood Products, Food & Beverages, Cosmetics & Makeup, Perfumes & Beauty, Clothing & Garments, and Household Products.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment information) may be transferred unencrypted and involve transmissions over various networks, as well as changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information, which is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

SECTION 4 — PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction, and to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

For wholesale and bulk (B2B) orders, specific terms including pricing, minimum order quantities, and delivery schedules may be agreed separately in writing between IZOL Trading and the business customer.

SECTION 5 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our site. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

SECTION 6 — PRICING AND PAYMENT

All prices are listed in AED (United Arab Emirates Dirham) and are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Payment must be received in full before an order is processed and shipped, unless otherwise agreed in writing for approved B2B accounts.

SECTION 7 — SHIPPING AND DELIVERY

Shipping and delivery timeframes vary depending on product availability, destination, and order type (B2C or B2B bulk). Estimated delivery times will be provided at checkout or in your order confirmation and are not guaranteed.

SECTION 8 — RETURNS AND REFUNDS

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy, available on our website, which forms part of these Terms of Service.

SECTION 9 — OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement.

SECTION 10 — THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant and will not have any liability for any third-party materials or websites.

SECTION 11 — PROHIBITED USES

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 12 — INTELLECTUAL PROPERTY

All content on this website, including the IZOL Trading name, logo, graphics, text, and images, is the property of IZOL Trading and is protected by applicable intellectual property laws. The logo and brand marks may not be reproduced, copied, modified, or used without our prior written consent.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

In no case shall IZOL Trading, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of the Service or any products procured using the Service, however caused, whether based in contract, tort, strict liability, or otherwise, even if we have been advised of the possibility of such damages. To the extent permitted by applicable law, our maximum liability to you is limited to the amount you paid for the relevant order.

SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless IZOL Trading and our affiliates, partners, officers, directors, agents, contractors, and employees, from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 15 — SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 — TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. We may terminate these Terms of Service at any time without notice if, in our sole judgment, you fail to comply with any term or provision of these Terms of Service.

SECTION 17 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in the United Arab Emirates.

SECTION 18 — CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 19 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Email: info@izolfortrading.com
Phone: +971 56 625 5674
Address: Ajman Free Zone, United Arab Emirates